The University’s compliance effort focuses mainly on teaching members of the University community the appropriate compliance standards for the areas in which they work. Nevertheless, violations may occur. In addition, members of the University community may have concerns about matters that they are not sure represent violations. This section describes community members’ responsibilities for reporting violations or concerns, and how these responsibilities may be carried out.
Each community member is expected to report violations or concerns about violations of the Code of Conduct that come to their attention. Managers have a special duty to adhere to the standards set forth in the Code of Conduct, to recognize violations, and to enforce the standards. Disciplinary actions for proven violations of this Code, or for retaliation against anyone who reports possible violations, will be determined on a case-by-case basis and may include termination of employment. Individuals who violate the Code may also be subject to civil and criminal charges in some circumstances.
Reporting a Violation or Concern:
Washington University in St. Louis has mechanisms to report concerns or other suspected violations of the university’s code of conduct.
Mechanisms
Reports should be made in good faith and not be frivolous in nature.
Report to your supervisor or department head
Report violations or concerns to your immediate supervisor or department head, if appropriate. It is strongly encouraged that members of the community report concerns of misconduct through their normal lines of communication. Routine discussion with one’s supervisor or department head is the preferred method for resolution.
Patient Matters
To report patient matters or patient concerns, call 314-867-3627 or complete the form on the following site: https://physiciansforms.wustl.edu/contact-us/
Policy violations or concerns about your workplace environment
To report concerns on policy violations or concerns about your workplace environment, access the HR Confidential Concern Portal. The portal can be accessed via phone at 1-844-484-5957 or online at this site: https://secure.ethicspoint.com/domain/media/en/gui/57349/index.html
The portal is administered by a third party (NAVEX Global) and is answered 24 hours a day, seven days a week. There are more than 75 language options available. Concerns can be reported anonymously through the portal.
Student matters
To report student related concerns or questions, complete the student feedback form on this site: https://students.wustl.edu/student-feedback-form/ Reports can be made anonymously.
To report potential conduct violations to the Office of Student Conduct and Community Standards (OSCCS) submit an online report on this site: Student Conduct Incident Report
To report incidents of bias, prejudice, or discrimination involving a student, file a report through the Bias Report and Support System (BRSS) on this site: https://students.wustl.edu/bias-report-support-system/ The BRSS team follows up on reported incidents if the reporting student provides their contact information and indicates that they wish to be contacted. Reports can be made anonymously.
To report a bias incident which does not involve a student, contact Human Resources at https://hr.wustl.edu/about/contact/ You may also access the HR Confidential Concern Portal online or via phone at 1-844-484-5957. Reports can be made anonymously.
To report concerns regarding mistreatment or unprofessional behavior in the learning environment at Washington University School of Medicine submit an online report on this site: https://safereporting.wustl.edu/ Reports can be made anonymously.
Safety matters
To report immediate emergency safety concerns, call Campus Police at 314-935-5555 or School of Medicine Protective Services at 314-362-4357. Refer to the WUSTL Emergency Management site for additional resources: https://emergency.wustl.edu/
To report non-immediate safety concerns, access the form on the Environmental Health and Safety site: https://ehs.wustl.edu/report-a-safety-concern/ Reporters have the option to provide their name.
Other matters
To report other suspected compliance violations or concerns, submit an online report or call the compliance hotline at 314-362-4998. Reports and calls are received by the University Compliance Office, with assistance handled by other university areas as necessary. Reports made through the online report form can be anonymous.
University community members may also reach the University Compliance Office via email universitycompliance@wustl.edu. This is not an anonymous method.
Specific compliance areas:
Contact the individuals below for questions or other matters regarding the specific compliance areas.
Animal Care Issues
Dr. Mark Lowe, Vice Chancellor for Research
314-747-0515
Computer Use & Security Policies
Matters pertaining to the Danforth Campus Schools, School of Medicine, or the Central Fiscal Unit:
Chris Shull, Chief Information Security Officer
314-747-2955
Conflict of Interest Issues – Research
Dr. Mark Lowe, Vice Chancellor for Research
314-747-0515
Conflict of Interest – Clinical and Physician
Relationship with Drug and Medical Equipment or Device Companies
Dr. Paul Scheel, Vice Chancellor for Clinical Affairs
314-362-6249
Conflict of Interest – Procurement Matters
Gregory Parrott, Director, Resource Management
314-935-5024
Environmental Health and Safety Matters
Lance Franklin, Asst. Vice Chancellor for Environmental Health & Safety
314-362-6816
Export Control
Hollie Noia, Manager of Research Compliance
314-747-1378
Dr. Mark Lowe, Vice Chancellor for Research
314-747-0515
Family Educational Rights & Privacy Act (FERPA)
Keri Disch, University Registrar
314-935-5959
Financial Matters
Amy Kweskin, Executive Vice Chancellor for Finance & CFO
314-935-9018
HIPAA (Health Insurance Portability and Accountability Act)
HIPAA Privacy Issues
Christine Schorb, HIPAA Privacy Officer
314-747-0865
HIPAA Security Issues
Matters pertaining to Danforth Campus schools, School of Medicine, or the Central Fiscal Unit:
Chris Shull, Chief Information Security Officer
314-747-2955
Human Studies
Dr. Mark Lowe, Vice Chancellor for Research
314-747-0515
Human Resources/Personnel Matters
All Campuses
Scot Bemis, Vice Chancellor for Human Resources & Institutional Equity
314-935-1136
Apryle Gladney, Assistant Vice Chancellor for Human Resources
314-362-6774
International Activities/Foreign Corrupt Practices Act
Amy Kweskin, Executive Vice Chancellor for Finance & CFO
314-935-9018
Minors at WU or Participating in WU Programs and Requirements regarding Reporting Suspected Child Abuse, Neglect and Inappropriate interactions with Minors
Scot Bemis, Vice Chancellor for Human Resources & Institutional Equity
314-935-1136
John Ursch, Executive Director of Protective Services at WUSM
314-362-4357
Angela Coonce, Chief of Campus Police
314-935-2772
Physician and Medical Professional Billing Matters
Jane Ditch, Director of Physician Billing Compliance
314-747-7660
Research Financial Management Matters
Dr. Mark Lowe, Vice Chancellor for Research
314-747-0515
Research Integrity
Dr. Mark Lowe, Vice Chancellor for Research
314-747-0515